Healthcare business case

Three short steps. Every figure is an estimate built from the inputs you enter.

Step 1: Your operation
Step 2: Your numbers
Step 3: Your impact

Tell us about your healthcare operation.

Voice AI in healthcare creates value three ways: reception cost reduction, no-show recovery and after-hours capture.

Provider type

Different provider types have different appointment economics.

Multi-specialty hospital Mixed appointment values Dental chain Higher no-show rate, mid revenue Specialty clinic chain Cardiology, oncology, IVF and similar Primary care / GP High volume, lower value per appointment

Which impact tracks matter?

Pick all that apply. Step 2 only shows inputs for what you selected.

Reception desk cost reduction Replace or augment reception staff handling phone bookings. No-show recovery AI reminder and confirmation calls cut no-shows. After-hours capture Capture booking requests when reception is closed.

How many facilities or clinics?

Every calculation scales per site.

Currency

Changing currency resets the cost fields to that region's benchmark.

Number of facilities

Single facility · Small chain 3-10 · Mid chain 10-40 · Large group 40+

Your current performance.

Defaults reflect provider-type benchmarks. Adjust them to match your operation.

Track · Reception

Reception and admin staffing

Your current front desk and phone handling staff.

Reception staff per facility

Primary care: 2-4 · Specialty clinic: 3-6 · Hospital outpatient: 6-15

Loaded cost per staff / month

Reception and admin loaded cost varies sharply by region.

% reception calls voice AI handles

55%

Booking, rescheduling and basic information are 60-75% automatable. Insurance and payment queries are lower.

Track · No-show recovery

Appointment volume and no-show rate

The biggest hidden cost in healthcare operations.

Appointments per facility / day

Specialty: 30-60 · Multi-specialty: 60-150 · Primary care: 100-300

Average revenue per appointment

Primary care: $50-150 · Dental: $150-400 · Specialty: $200-1,500

Current no-show rate

20%

Industry typical: specialty 10-20% · primary 15-25% · dental 20-30%

% no-show reduction with voice AI

40%

Voice confirmations typically cut no-shows by 30-50%.

Share of freed slots that would have been refilled anyway

30%

Waitlists, walk-ins and same day bookings already fill some empty slots. Only the rest counts as recovered.

Track · After-hours

After-hours booking capture

Calls that hit voicemail today and never get returned.

After-hours booking requests (% of appointments)

12%

Booking requests arriving when reception is closed, as a share of your appointment volume. Typical: 8-20%

Share that would otherwise go elsewhere

35%

Many callers ring back the next day. Only bookings you would otherwise lose count as new business.

Uses the appointment volume and revenue per appointment from the no-show section.

Contribution margin per appointment

Recovered and new appointments are valued at margin, not full revenue, since each one still carries clinical time, consumables and billing costs.

Contribution margin

40%

Default 40%. Primary care often runs lower, elective and specialty services higher.

Agni model

Two engines, one unified model each: voice in, voice out, nothing stitched together. Most deployments run both and split by call type.

Agni V3 · Standard$0.06/min Cost effective at scale. Routine volume, reminders, confirmations, campaigns. Agni Premium$0.09/min Most advanced. Deepest emotion and dialect registers, memory, custom API work.

All-in AI voice minutes. Telephony and carrier charges are not included. A platform subscription from $150 a month (depending on concurrency) is added to the AI cost in every result.

Realisation rate · year 1

Real deployments capture 55-75% of theoretical impact in year 1. This rate is applied to benefits only. The AI cost is always counted in full.

Year 1 realisation rate

65%

Conservative: 50-60% · Realistic: 60-75% · Aggressive: 80%+. CFOs respect a haircut over heroic numbers.

Here's what changes.

These are estimates built from the inputs you enter. Appointment gains are valued at contribution margin, not full revenue.

Year 1 realistic impact

Total annual impact

Net of Agni usage and platform cost

Monthly net impact

Average per month, year 1

Return on investment

Annual basis

Where the impact comes from

Reception staff savings

Staff released × loaded cost

No-show recovery (contribution)

Lost slots saved × revenue per appointment × margin

After-hours new bookings (contribution)

New business appointments × revenue per appointment × margin

Agni usage and platform cost

Minutes × $0.06 plus $150 a month platform. Telephony not included.

Total annual impact

Estimates are forward-looking and depend on your inputs. Indicative prices, not a proposal or offer. Pricing varies by region, market and solution requirements. A platform subscription from $150 a month applies, depending on concurrency, and a one-off setup may apply depending on integration complexity. Talk to the team for specifics. Telephony and carrier charges are not included.

The single sentence to send your CFO

No-shows prevented / year

Via reminder and confirmation calls

Reception staff freed

Across facilities

After-hours bookings captured

New business appointments per year

Agni cost / year

Usage plus platform subscription

Next step

Book a live demo. We call your own line in your market's dialect and walk through these numbers with you.

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