Hospitality business case

Three short steps. Every figure is an estimate built from the inputs you enter.

Step 1: Your operation
Step 2: Your numbers
Step 3: Your impact

Tell us about your operation.

Pick your business types and the impact tracks that matter. Step 2 only shows the inputs for what you selected.

What do you operate?

Pick all that apply. Each one adds revenue or savings opportunities.

Which impact tracks matter to you?

Voice AI creates value three ways in hospitality. Pick all that apply.

Reservation desk savings Replace or augment front desk staff handling inbound bookings. Missed booking recovery Capture the after-hours and peak-time calls you drop today. Upsell and cross-sell Offer spa, food and beverage, activities and room upgrades on every booking call.

How many properties or sites?

Every calculation scales with site count.

Currency

Changing currency resets the cost fields to that region's benchmark.

Number of properties

Single property · Boutique chain 3-15 · Mid chain 15-50 · Large group 50+

Your current operation.

Only the tracks you picked are shown. Defaults are industry benchmarks, so adjust them to match your operation.

Track · Reservations

Reception and reservations staffing

Your current front desk and call handling operation.

Reception staff per property

Boutique: 2-4 · Mid hotel: 4-8 · Large hotel: 10-25 across three shifts

Loaded cost per staff / month

Loaded salary, benefits and overhead for one reception seat.

Inbound calls per property / day

120

Boutique: 30-80 · Mid: 80-150 · Large: 150-400

% calls voice AI can handle

55%

Reservation queries are highly automatable, typically 55-70%.

Track · Missed bookings

Missed booking recovery

The calls you drop today: after hours, at peak, or simply not answered.

% of calls currently missed

25%

Industry typical: 20-35% across peaks and after hours. Well run hotels: 10-15%.

Average daily rate or ticket

Hotel average daily rate. For restaurants and spa, use the average check.

Of captured calls, % that book

35%

Conversational booking benchmark: 30-45% of answered calls convert.

Average length of stay (nights per booking)

2.0

Hotels: 1.5-3 nights is typical. For restaurants, spa or single visits, set this to 1.

Margin on recovered bookings

30%

Profit kept per booking after commissions, housekeeping, food and beverage and other variable costs. We count this, not the room revenue.

Track · Upsell and cross-sell

Upsell and cross-sell uplift

Voice AI offers spa, food and beverage and activities on every booking, every time.

Average upsell ticket

Spa treatment, restaurant booking, tour or room upgrade. Pick the most common one.

% who accept the upsell

18%

Benchmark acceptance when the offer is made on every call: 15-25%.

Gross margin on upsell

55%

Food and beverage: 35-55% · Spa: 60-75% · Activities and tours: 40-60% · Room upgrades: 70-90%

Agni model

Two engines, one unified model each: voice in, voice out, nothing stitched together. Most deployments run both and split by call type.

Agni V3 · Standard$0.06/min Cost effective at scale. Routine volume, reminders, confirmations, campaigns. Agni Premium$0.09/min Most advanced. Deepest emotion and dialect registers, memory, custom API work.

All-in AI voice minutes. Telephony and carrier charges are not included. A platform subscription from $150 a month (depending on concurrency) is added to the AI cost in every result.

Realisation rate · year 1

Real deployments capture 55-75% of theoretical impact in year 1. This rate is applied to benefits only. The AI cost is always counted in full.

Year 1 realisation rate

65%

Conservative: 50-60% · Realistic: 60-75% · Aggressive: 80%+. CFOs respect a haircut over heroic numbers.

Here's what changes.

Each track contributes its own value. These are estimates built from the inputs you enter.

Year 1 realistic impact

Total annual impact

Net of Agni AI cost

Monthly net impact

Annual net impact / 12

Return on investment

Net impact / annual AI cost

Where the impact comes from

Reservation desk savings

Staff hours saved × loaded cost

Missed booking recovery (margin)

Bookings × nights × rate × booking margin

Upsell and cross-sell (margin)

Agni handled bookings × accept rate × ticket × upsell margin

Agni AI cost

Annual minutes × $0.06 plus $150 a month platform. Telephony not included.

Total annual impact

Estimates are forward-looking and depend on your inputs. Indicative prices, not a proposal or offer. Pricing varies by region, market and solution requirements. A platform subscription from $150 a month applies, depending on concurrency, and a one-off setup may apply depending on integration complexity. Talk to the team for specifics. Telephony and carrier charges are not included.

The single sentence to send your CFO

Staff freed for higher-value work

Of - reception staff in total

Bookings captured / year

From calls you currently miss

Upsell margin uplift

The offer gets made on every call

Consistent on every booking call

Next step

Book a live demo. We call your own line in your market's dialect and walk through these numbers with you.

Book a demo